Terms & Conditions

The agreement between you and SleepOriginal when you use the site or buy a guide.

These terms govern your use of sleeporiginal.com and any digital product you buy from us. By using the site you accept them. If you do not accept them, please do not use the site.

Who may use SleepOriginal

You must be at least 18 years old to buy from us or to take our sleep quiz. By purchasing, you confirm you are 18 or over and have the legal capacity to enter into a contract.

What we provide

SleepOriginal publishes educational articles about sleep, sells digital guides and journals, and recommends third-party products. Everything we publish is educational. None of it is medical advice, and using our site creates no practitioner–patient relationship. Please read our Medical Disclaimer, which forms part of these terms.

Orders and payment

• Prices are shown at checkout in the currency stated and include any applicable taxes unless we say otherwise.
• Your order is an offer to buy. A contract forms when we confirm your order and make your download available.
• Payment is taken by PayPal or Stripe. We do not receive or store your card details.
• If a product is listed at a manifestly incorrect price, we may decline the order and refund you in full.

Delivery of digital products

Digital products are delivered electronically, normally immediately after your payment is confirmed, through a personal download link. Download links may be limited in number of uses and may expire. If your link fails or expires before you have downloaded your product, contact us and we will restore access.

Your licence to use our guides

When you buy a digital guide you receive a personal, non-exclusive, non-transferable licence to use it for your own personal, non-commercial purposes. You may read it, print a copy for yourself, and keep it on your own devices.

You may not resell, sublicense, distribute, publish, upload, share publicly, or make our guides available to others, whether free or for payment, and you may not remove any notice of ownership. We retain all intellectual property rights in our guides.

Use with your own clients is available under a paid Professional licence, chosen at the point of purchase. The full terms of both licences, the rules that apply to each, and how the Professional term works are set out in our Product Licence, which forms part of these terms. The version in force when you bought is recorded against your order and shown on your invoice.

Right of withdrawal, and your express waiver

If you are a consumer in the UK or the EU, you normally have 14 days to withdraw from a distance contract without giving a reason.

Digital content supplied immediately is treated differently by law. Before you pay, you are asked to tick a box that expressly requests immediate delivery and acknowledges that you lose your right of withdrawal once the download begins. Payment cannot be started until you do. If you give that consent and download the product, your statutory 14-day right no longer applies.

We store the exact wording you were shown, the date, and the licence version against your order, so you can always see what you agreed to.

If you have not begun downloading, you keep your full 14-day withdrawal right and we will refund you in full. This does not affect your separate legal rights if a product is faulty or not as described. Our Refund Policy explains how this works in practice.

Affiliate links

Some links to third-party products earn us a commission. This never changes the price you pay and never determines what we recommend. Full detail is in our Affiliate Disclosure.

We do not sell, ship, or warrant third-party products. Your purchase of them is a contract between you and that retailer, governed by their terms, and any fault, return, delivery problem or warranty claim must be raised with them.

Acceptable use

You agree not to misuse the site. In particular, you must not attempt to gain unauthorised access to any part of it, probe or test its security, scrape it at a scale that burdens our infrastructure, introduce malicious code, impersonate anyone, or use it for any unlawful purpose.

Our content

All content on SleepOriginal — text, design, graphics, guides and code — is owned by us or our licensors and protected by copyright. You may read and share links to our articles, and quote short extracts with clear attribution and a link. You may not republish substantial portions, or use our content to train machine-learning models, without our written permission.

Anything you submit

If you send us a review, comment or testimonial, you confirm it reflects your genuine, honest experience and that you have not been paid to give a particular opinion. You grant us a non-exclusive licence to publish and edit it for length or clarity. We may decline or remove submissions, and we do not publish fabricated reviews or incentivised reviews presented as unsolicited.

Disclaimers

We work hard to make our content accurate and useful, but sleep research evolves and individual circumstances differ. We provide the site "as is" and do not warrant that it will be uninterrupted, error-free, or that any particular outcome will result from following our guidance. No result is guaranteed.

Limitation of liability

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited. Your statutory rights as a consumer are not affected.

Subject to that, we are not liable for indirect or consequential loss, loss of profit, or loss of data, and our total liability arising from any digital product is limited to the amount you paid for it.

Suspension and termination

We may suspend or withdraw access to the site, or revoke a licence, if you materially breach these terms — for example by redistributing a purchased guide.

Governing law

These terms are governed by the laws of England and Wales, and disputes are subject to the exclusive jurisdiction of its courts. If you are a consumer resident elsewhere in the UK or in the EU, you keep the benefit of any mandatory protections of your own country's law, and may bring proceedings in your local courts.

Changes to these terms

We may update these terms. The version in force is the one published here when you use the site or place an order, and we will not apply a change retrospectively to an order already placed.

Contact us

Email hello@sleeporiginal.com.